Dr. Moiz Akhtar
Associate Professor, Department of Business Management,Integral Business School
Dr. Moiz Akhtar holds a Ph.D. in Marketing from Integral University, and an MBA with a
focus on Marketing and Human Resource Management from GBTU, Noida. His academic
journey began with a B.Tech in Biotechnology from Integral University, showcasing his
multidisciplinary knowledge. His research acumen is highlighted in his Ph.D. thesis, which
focused on Banking service quality in Gramin Banks of Uttar Pradesh, a critical study
exploring the operational challenges within rural banking systems.
Dr. Akhtar is an
accomplished academic and researcher, specializing in Production and Operations
Management, with an extensive career in both academia and industry. Currently serving as an
Associate Professor in the Department of Business Management at Integral University,
Lucknow, Dr. Akhtar’s expertise is rooted in operational excellence and research-driven
insights, which he imparts through his teaching and research efforts.
With a deep understanding of operational systems, Dr. Akhtar teaches key subjects in
Production and Operations Management, Total Quality Management, and Quality
Management. His research in these areas is enhanced by his industrial experience, having
previously worked as an Assistant Manager at Axis Bank, where he gained hands-on
experience in managing operational challenges in a corporate environment. This practical
experience has enriched his academic teaching, bridging the gap between theory and realworld application.
In the realm of research, Dr. Akhtar has made significant contributions through publications
and patents. His patents, such as the Financial Data Managing Device for Banks and a Device
for Employee Attendance Management, reflect his innovative approach to solving operational
and logistical challenges. His research work spans various topics in Marketing and
operations management, including machine learning-based techniques for predicting
employee stress and statistical techniques for analyzing abnormal returns in financial
markets. These contributions underscore his commitment to leveraging technology and data
analysis to optimize operations and improve organizational performance.
Dr. Akhtar has also been an active participant in international conferences and workshops,
where he has shared his insights on operational challenges and management strategies. His
role as a guest speaker at prestigious forums such as the "Women in STEM" International
Forum and the Rajamangala University of Technology Conference in Thailand demonstrates
his thought leadership in operations management and its impact on broader organizational
goals.
Beyond his academic and research endeavors, Dr. Akhtar has authored several books and
contributed chapters to edited volumes, focusing on topics such as total quality management,
research methodology, and the impact of operational practices on business performance. His
publications reflect his deep understanding of the critical role operations play in driving
organizational success, particularly in sectors like banking, retail, and small to medium-sized
enterprises (SMEs). Dr. Moiz Akhtar’s profile is a testament to his multifaceted expertise in
Service Marketing and Operation Management, his commitment to academic excellence, and
his innovative contributions to research and technology in the field. His work continues to
influence both academic discourse and practical applications in operations management,
making him a significant figure in the discipline.
